Why didn't the shop owner give me WeChat contact information so I can add you
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Here are a few reasons
1. I am engaged in the pharmaceutical sales industry. It is easy to get blocked if I use WeChat to discuss pharmaceutical topics. So my WeChat account was blocked a few days after you added me. It is useless to add me.
2. Why doesn't my boss want to add me on Telegram or WhatsApp? This is related to work habits. Chinese people are used to using instant messaging software to solve work problems, and they may even use instant messaging software to contact work 24 hours a day. However, the habit abroad is not to respond to any work questions outside of the 8-hour working time, and they mainly use emails to communicate about work, and reply to questions in the order of emails. I have been abroad for a long time and don't have much life pressure, so I am not willing to communicate about work issues outside of 8 hours. I am willing to earn less money and spend my time on things I am interested in. If you are a friend who adds me to chat, I am willing to do so. Just be careful not to talk about work.
3. I also recruited remote staff to be on duty for website customer service. You can contact customer service from 8 am to 8 pm Lao time. Basically, customer service will reply immediately. Although this customer service is not as convenient as instant communication software such as WeChat, it is much more convenient than communicating with Chinese people via email.
4. Here I want to say that my real conditions do not allow me to communicate with customers through instant messaging tools. In fact, any company would not allow sales staff to communicate with customers through private instant messaging software, because it is very easy for sales staff to take customers away when they leave. Companies would rather give up some customers and put resources on customers who are not easy to lose.
5. There is also the problem of my work habits. Most of the time I cannot reply to you. It is difficult to find employees with certain professional skills and who can speak Chinese in Laos, so I need to be in charge of the store from 9 to 6 on weekdays, Lao time, and then I will go home and sleep until 9, get up at 9 and work on network systems and promotion and marketing from 1 in the morning. So if you add my contact information, I can only reply during my free time at the store, and my website's customer service can serve you from 8 am to 8 pm.